Refund Policy - TheLoveLounge

Refund Policy

REFUND POLICY

  

Due to the exclusivity and limited availability for some of our items, all sales are considered FINAL upon receipt of payment unless it falls under fault of The Love Lounge BoutiqueALL SALE ITEMS ARE FINAL SALE - NO EXCEPTIONS.

Exchanges are permitted.  To process an exchange email TheLoveLounge38@gmail.com 

 

We can NOT offer refunds; however, exchanges for another size or color of the SAME item(s) are welcome.

 

All orders must be returned in original packaging with tags, unwashed and undamaged within 72 hours of delivery. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED. 

 

The shipping and handling fees are non-refundable. Since many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via e-mail. 

 Please contact customer service FIRST if you need to initiate an exchange atTheLoveLounge38@gmail.com. After the exchange request has been acknowledged and approved, the customer is responsible for returning items to be exchanged. Please do not return any merchandise to our store without speaking to someone from our sales team.

 

 

We advise using a trackable service for all returns. The Love Lounge is not responsible for any packages that are lost in transit. 

Return Address:

The Love Lounge 

 P.O. Box 323

Saint Claire Shores, MI 48080

 

 

 

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